How to transfer a call in 8×8 VCC
How to transfer a call in 8×8 VCC If on a call and you need to send caller to a QUEUE: Let caller know you are going to initiate the transfer (of course) No need to put caller ‘on hold’ first In the Directory on the right side of VCC locate the desired queue (such […]
How to remove photos after a listing is sold
To remove photos after a listing is sold Photo deletion request can be emailed to photos@nwmls.com The email needs to come from the new owner or the selling broker. It needs to include the MLS listing number and a reason to change the listing (the reason can be as simple as “privacy concerns.”) The exterior […]
How to manage email addresses @wwvar.com
Email at wwvar.com The association pays for one email address: ae@wwvar.com. This is a Microsoft365 mailbox, and service is administered and billed annually by Price Computers in Milton Freewater. (All other email addresses @wwvar.com are aliases on this account.) I send and receive mail using phil@wwvar.com which looks more personal and lets me use a […]
How to send the weekly Broker’s Opens announcement
How to send the weekly Broker’s Opens announcement Get this week’s open houses At nwmls.com, open Matrix, and choose Search. Under Cross-Property, choose Open House. Choose Walla Walla County, Broker’s Open House, and this coming Tuesday’s date. Click Results and print the resulting report as a PDF. (I name it with that Tuesday’s date. If […]
When a new member joins the association
When a new member joins the association This process begins when you receive a Realtor® member application on paper or by email. Is this person already in GrowthZone? In Contacts, search for their name. If they’re already in there, are they already connected to a member office? On the off chance that this is a […]
How to publish Broker’s Opens in Matrix
How to publish Broker’s Opens in Matrix In Matrix, look for Input at the top, over toward the right, and click that. In the Quick Modify field, type your listing number, then hit Enter or click Edit. One of the options you’ll see now is Open House Input. After you fill in the details and hit Submit, your open house will be visible to […]
How the monthly board meeting works
How the monthly board meeting works Board meetings are the first Wednesday of the month at 9:00. A week before the meeting, send out the previous meeting’s minutes and the agenda as attachments to an Outlook invitation to all board members. Schedule an Executive Committee meeting for the Friday before, inviting the president, past-president, president-elect, […]
