Phone System

Office Phone System The Walla Walla NWMLS office phone is 509-876-8323. The Walla Walla Valley Association of Realtors® phone is 509-525-0934. Both these numbers ring your phone. The NWMLS main phone number is 425-820-9200. When you are signed into the Call Center queue, callers will ring through to your desk. When you place calls, this […]

How to transfer a call in 8×8 VCC

How to transfer a call in 8×8 VCC If on a call and you need to send caller to a QUEUE: Let caller know you are going to initiate the transfer (of course) No need to put caller ‘on hold’ first In the Directory on the right side of VCC locate the desired queue (such […]

Phone Transfer Queues

NWMLS Phone Transfer Queues Accounting – 7810 (Voicemail 77810  – checked by whole team) Collections questions Callers asking for payment arrangements Callers asking to have late fees waived BVR questions – requests to re-send, etc. Callers who are shut off and cannot make payments Call Center – 7800 Primary helpdesk – any question Call Center […]